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Reduce Downtime with Remote Machine Assistance & Training
Waiting around for the support you need when your machine is down is more than just time-consuming, it can be costly too. JLS View is a remote machine assistance option that overcomes the challenges associated with in-person support, including scheduling, travel time, plant access restrictions and more. Click the video below to hear more.
With JLS View, remote assistance is simple. Rather than relying on in-person support, you can utilize either the XMReality app or RealWare smart glasses, allowing a JLS® technician to see what issues you are experiencing in real-time. It’s as simple as that.
Read on to learn how JLS View eliminates headaches by reducing complexity in your workflow.
Save Money with Virtual Support
Workflows are complex enough as is. Throw unscheduled downtime and travel costs into the mix and a complicated process becomes not only daunting, but costly. However, optimizing workflows to minimize downtime and save money is essential to meeting production deadlines and delivering your final product on time and cost effectively.
At JLS, we understand these challenges and recognize that although reducing the amount of downtime spent on maintaining and training people to use machines in your facility can be challenging, it doesn’t have to be. Remote support is an ideal solution.
This is especially helpful for a multilingual staff since the tools can be switched to preferred language, and JLS engineers are able to communicate in both English and Spanish.
In fact, JLS View is available for support anytime, anywhere, whether it’s during business hours or after. So whether you’re working first shift on a holiday or third shift on a weekend, help is just a call away. This type of on-demand support is a tremendous benefit when it comes to time and cost savings since JLS View allows us to help immediately diagnosis problems with and troubleshoot a machine. If you’re shut down and unable to operate, this helps you get back up and running more quickly. There’s no more waiting for a JLS technician to arrive onsite or incurring travel costs. No throwing money, or product, out the door.
Count me in. I’m ready to save time and money.
Increase Flexibility & Simplify Remote Training with JLS View
With labor gaps and turnover rates continuing to be an obstacle for manufacturers, keeping up with your company’s training demands and filling knowledge gaps can be difficult. Not to mention expensive. In fact, according to a study by Deloitte and The Manufacturing Institute, “the manufacturing skills gap in the U.S. could result in 2.1 million unfilled jobs by 2030(...)the cost of those missing jobs could potentially total $1 trillion in 2030 alone.”
To mitigate this issue, in addition to being a useful remote machine support tool, JLS View technology can be used to offer virtual training. Rather than needing to secure the resources to provide on-site training, a JLS technician can connect with your staff virtually.
JLS View can also be used to provide technical support and perform recipe creation and modifications for products, avoiding unnecessary shutdowns for routine updates. This amount of flexibility is crucial to growth-minded manufacturers looking to endure these challenges and more.
Encourage Collaboration & Strengthen Partnerships with Remote Assistance
To top things off, when you use JLS View, you enable a strength in numbers approach to virtual assistance and training. Instead of sending one technician to the customer’s plant, we can virtually bring a team of technicians, lead engineers, programmers and others into a meeting setting to collaborate and provide you with a successful solution. "It just makes for a good partnership between us and the customer,” says Gabe Escobar, Director of Aftermarket Sales & Service.
Learn more when you visit our aftermarket support and service page.
