Privacy policy

JLS Automation (“JLS,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through jlsautomation.com (the “site”), how we use and share it, and the choices you have. By using the site or submitting information to us, you agree to the practices described here.

Information we collect

We collect two kinds of information:

Information you provide. When you complete a form, request a quote, download a resource, subscribe to updates, or contact us, we collect the details you submit — typically your name, company, job title, email address, phone number, and any message or project details you choose to share.

Information collected automatically. Like most websites, we automatically collect certain technical data when you browse, such as your IP address, browser type, device information, referring pages, and the pages you view. We collect this through cookies and similar technologies.

Information connected to your inquiry. When you submit a form on our site, we may associate information about the pages you viewed during that visit, the link or button you used to contact us, and campaign or referral information associated with your visit with your inquiry. We use this information to better understand the context of your request and respond appropriately. Website usage and analytics information may also be collected separately as described above.

How we use information

We use the information we collect to respond to your inquiries and requests, provide quotes and product information, improve our site and offerings, send communications you have requested, understand how the site is used, and meet our legal and contractual obligations. We do not sell your personal information.

Cookies and analytics

We use cookies and similar technologies to operate the site, remember your preferences, and analyze traffic. We use analytics services, including Google Analytics, to understand site usage. You can control cookies through your browser settings; disabling them may affect how parts of the site function.

How we share information

We share information only as needed to operate our business: with service providers who help us run the site and manage inquiries (for example, our CRM and marketing platform, HubSpot, and analytics providers); with Robert Reiser & Co. when you submit a joint inquiry, so we can coordinate a single response; and when required by law or to protect our rights. We require service providers to safeguard your information and use it only for the services they provide to us.

Data retention

We keep personal information for as long as needed to fulfill the purposes described in this policy, to maintain our business relationship, and to comply with our legal obligations, after which we delete or de-identify it.

Your choices and rights

You can opt out of marketing emails at any time using the unsubscribe link in those messages. Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to object to or restrict certain processing. To make a request, contact us using the details below and we will respond as required by applicable law.

Data security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Third-party links

Our site may link to third-party websites and services we do not control. This policy does not apply to those sites, and we encourage you to review their privacy policies.

Children’s privacy

Our site is intended for a business audience and is not directed to children under 16. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “last updated” date above. Material changes will be posted on this page.

Contact us

If you have questions about this policy or your information, contact us:

JLS Automation
20 Innovation Drive, York, PA 17402
Phone: 717-505-3800
Email: info@jlsautomation.com